Platform as a Service (PAAS) featuring non-downloadable web-based machine learning artificial intelligence software and other computer software for motor vehicle service and repair department management and revenue optimization; Services feature non-downloadable web-based software with a database of information about motor vehicle service and repair customer and vehicle profiles, motor vehicles being serviced in the service and repair department; motor vehicle service and repair appointment setting and monitoring, real-time motor vehicle service and repair work monitoring and future predictions of off-peak and high demand to optimize capacity in the motor vehicle service and repair departments based on resource availability of parts inventory, technician schedule and capacity, advisor schedule and capacity, porter schedule and capacity, service bays, recommending service and repair items based on customer and vehicle profiles, providing motor vehicle service and repair estimates through real-time dynamic pricing algorithms, enabling digital payment on behalf of the motor vehicle service and repair department of the service and repair bills and invoices, enabling and storing motor vehicle service and repair appointment notes, providing motor vehicle service and repair reports, providing real time repair job updates and progress information, tracking information of parts and inventory and customer communications with motor vehicle service and repair shops; creating analytics to recommend dynamic price estimates, analytics and reporting to create logical motor vehicle service packages, managing motor vehicle department client communications