Business services in the field of advertising, namely, advertising agencies; electronic advertising, namely, live electronic advertising, namely, dissemination of advertising for others via the Internet; preparing audio-visual presentations for use in advertising; dissemination of advertising for others via the Internet, namely, audio-video electronic mail advertising, transactive electronic mail advertising, and extranet electronic mail advertising; promoting the goods and services of others online banner advertising; print advertising, namely, preparing print advertisements for others; direct mail catalog advertising; direct mailing advertising for others; electronic direct marketing advertising for others; audio and video communication with customers; direct audio-video electronic mail marketing advertising for others; direct extranet marketing for others; direct print advertising for others; direct mail marketing advertising for others; direct catalog marketing advertising for others; lead generation services, namely, telemarketing; business marketing consulting services; business management services, namely, customer relationship management; supply chain management featuring order management, product code generation, multi-tiered pricing management, dynamic content management, inventory planning management, inventory operations management, distribution operations management, and channel balancing management; sales center operation management; electronic commerce management; and multi-channel electronic commerce management; business research, namely, customer analysis services for others in the field of customer profiling, namely, industry specific, market specific, and segment specific profiling; business research, namely, customer modeling for others in the field of customer performance modeling, namely, industry specific, market specific, segment specific, and company specific modeling, and data mining; product merchandising; accounting services, namely, sales reporting and returns processing; and information management services, namely, invoice processing