Educational services, namely, providing classes, training, workshops, seminars and virtual courses in the fields of project management, software development process, customer service, internet technology work, product development, workflow efficiencies, business practices, product manufacturing, decision making, risk management, and product design; simulation-based training services in the fields of project management, software development process, customer service, internet technology work, product development, workflow efficiencies, business practices, product manufacturing, decision making, risk management, and product design; providing training for certification in the fields of Kanban, portfolio Kanban, flow metrics, and forecasting; providing on-line newsletters featuring information about Kanban