Software as a service (SAAS) services featuring software for maintaining a safe health care environment conducive to high-quality patient care; Providing an on-line, non-downloadable, internet-based software application for health care professionals and institutions to maintain a safe health care environment conducive to high-quality patient care; Software as a service (SAAS) services featuring software to facilitate preparation for periodic inspections of long term care facilities and to facilitate addressing adverse events affecting long term care residents; Software as a service (SAAS) services featuring software to facilitate quality assurance (QA) and performance improvement (PI)