Software as a service (SAAS) services featuring software for creating calendars, tracking resident participation, generating analytics, customizing resident activities, facilitating communications with families of residents, and monitoring residents; Providing temporary use of a web-based software application for creating calendars, tracking resident participation, generating analytics, customizing resident activities, facilitating communications with families of residents, and monitoring residents; Providing temporary use of non-downloadable cloud-based software for creating calendars, tracking resident participation, generating analytics, customizing resident activities, facilitating communications with families of residents, and monitoring residents