Software as a Service (SaaS) services featuring artificial intelligence and machine learning to create, streamline, and automate workflows for customer service, customer relationship management, information technology, logistics, and other business purposes and organizations; Software as a Service (SaaS) services featuring artificial intelligence and machine learning software to gather and analyze data regarding user workflow and productivity and to identify opportunities for increasing productivity, efficiency, revenue, and process integration; Software as a Service (SaaS) services featuring software for use in robotic process automation and for use in providing management, control, information, support and answers to queries for complex data characterization, analytics, and decision support; Providing temporary use of online, non-downloadable software for use in creating, streamlining, and automating workflows for customer service, customer relationship management, information technology, logistics, revenue and other support purposes and organizations; Providing temporary use of online, non-downloadable software for use in gathering and analyzing data regarding user workflow and productivity and identifying opportunities for increasing productivity, efficiency and process integration; Providing temporary use of online, non-downloadable software for use in robotic process automation and for use in providing management, control, information, support and answers to queries for complex data characterization, analytics, and decision support