Providing an online non-downloadable interactive web-based Software as a Service (SaaS) platform featuring software for managing, storing, preparing, scanning, organizing, searching, processing, sharing, version tracking, retention scheduling, legal compliance tracking, and accessing stored electronic documents and files, file synchronization, and cloud storage and; Providing an online non-downloadable interactive web-based Software as a Service (SaaS) platform featuring software for tracking and billing clients for the costs associated with printing, scanning, faxing, and copying documents; Providing a software add-on that allows users to save documents to a document repository directly from their email client software; Providing a software add-on that allows users to save documents to a document repository directly from their customer relationship management (CRM) software; Providing a software add-on that allows users to save documents to a document repository directly from their word processing software; Providing an online non-downloadable interactive web-based Software as a Service (SaaS) platform featuring software for document generation, namely, software that enables users to create demand letters, contracts, and other legal communications and documents; Providing consulting and technical support, namely, troubleshooting of computer software problems