software as a service (SaaS) services featuring software for communicating between computers and between computers and electronic devices; software as a service (SaaS) services featuring computer software platforms for generating business growth, reducing operating costs, and retaining customers and patients, including online scheduling, online reviews, online forms, electronic communications, online payments, insurance information exchange, and analytics; software as a service (SaaS) services for accessing, using and exchanging business, customer, patient profile, and health information; software as a service (SaaS) services featuring software for the use in database management and the electronic storage of data; software as a service (SaaS) services featuring non-downloadable software for the collection, editing, monitoring, managing, organizing, modifying, aggregating, analyzing, reporting, transmission, storage and sharing of data, documents, and information, all in the fields of business, customer, and patient information