Providing temporary use of online non-downloadable software to store, view, manage, track and report data for monitoring and analysis of online, social media, and customer feedback, preference, expectation and experiential data; providing a website for use in the field of business reputation monitoring, namely, a website featuring technology that enables consumers to provide responses to questions about businesses and enables businesses to keep records relating to business reputation monitoring, reporting, and consumer responses; providing temporary use of on-line, non-downloadable software for monitoring, collecting, managing, and analyzing data in the fields of social media, reputation management, marketing, advertising, public relations and customer relationship management; providing temporary use of on-line non-downloadable software to facilitate electronic communication among peer professionals in the advertising, marketing and business services fields and for customizing computer application user interfaces; providing temporary use of non-downloadable computer software for use in the field of business information management; providing information, advice and consultancy relating to the foregoing services