Software as a Service (SaaS) services featuring software for the management of customer communications in the fields of advertising and marketing; Software as a Service (SaaS) services featuring software for the management of customer communications in the fields of advertising and marketing for managing customer experiences; providing online non-downloadable computer software for the management of customer communications in the fields of marketing and advertising; Application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software, and websites, of others in the fields of advertising and marketing; Software as a Service (SaaS) services featuring software for customer relationship management (CRM), in the field of marketing and advertising; Software as a Service (SaaS) services featuring database management software for use in personalizing the content of omnichannel customer communications; Software as a Service (SaaS) services featuring software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Software as a Service (SaaS) services featuring software for providing real-time reporting, and forecasting, managing, monitoring, executing and optimizing the performance of advertising and marketing campaigns; Software as a Service (SaaS) services featuring software in the fields of artificial intelligence, machine learning, business intelligence, and business predictive analytics for creating data profiles and streamlining digital behavior and IoT (Internet of Things) data to improve customer interaction; Software as a Service (SaaS) services featuring software for use in providing customer relationship management (CRM) in the field of marketing and advertising