Providing a web site featuring technology that enables users to resolve customer complaints of a business; Providing a web site featuring technology that enables users to engage in conflict resolution; Providing a web site featuring technology that enables users to engage in complaint resolution in real time; Providing a web site featuring technology that enables users to feedback data of relating to a business; Providing a web site featuring technology that enables users to create and use customer surveys; Providing a web site featuring technology that enables users to create and track complaints in real-time; Providing a web site featuring technology that enables users to create and track complaints relating to a business in real-time; Providing a web site featuring temporary use of non-downloadable software for resolving customer complaints of a business; Providing a web site featuring temporary use of non-downloadable software for conflict resolution; Providing a web site featuring temporary use of non-downloadable software for complaint resolution; Providing a web site featuring temporary use of non-downloadable software for providing feedback data of a customer to a business; Providing a web site featuring temporary use of non-downloadable software for ability to create and track complaints in real-time.; Providing a web site featuring temporary use of non-downloadable software for creating and tracking complaints in real-time; Providing a web site featuring temporary use of non-downloadable software for creating, generating, and using customer surveys