Contract management, including review of sponsor enquiries, conducting feasibility review and research site selection, Study contract outline and prepare and provide cost estimate and timelines for provision of services; contract support services, including preparation and execution of contracts, appointment of investigators, protocol initiation, review and finalization, IACUC, regulatory and import applications/approvals, preparation of project plan with detailed study timelines; management of technical teams, statisticians and subject matter experts, including management of scientific writing and data management, managing the start of the animal phase in an investigation, updating sponsors and communication with interested parties, attending to data entry, data cleaning and review, and concluding the animal phase of an investigation, attending to final data entry, data cleaning and database locking, performing statistical analysis, drafting and finalising reports, shipment of study mater file to client and archiving of project data; account management; providing research innovation platforms to facilitate the interaction between clients, subject matter experts, sponsors and research institutions

Scientific and technological services, namely, research and clinical trial protocol design in the field of veterinary health products; industrial analysis being analysis of veterinary health products; industrial research services in the field of veterinary health products, including the use of dedicated research facilities and colonies; design and development of computer hardware and software; conducting clinical trials for others; animal clinical field services being support services for laboratories conducting clinical and pre-clinical field studies, namely, consulting services for others in the field of design, planning, and implementation project management of conducting clinical and pre-clinical field studies, data management and monitoring including inspections of data collected during clinical and pre-clinical field studies for quality control purposes, monitoring of tests conducted by external laboratories for quality control purposes, quality assurance in the field of animal clinical and pre-clinical field studies, scientific writing for others in the nature of technical writing, data capture form and electronic case report form design relating to forms used to capture data collected during clinical and pre-clinical field studies and forms used to generate reports based on data collected during clinical and pre-clinical field studies, database design, edit check programming and validation, statistics and biostatistics calculations and statistical programming, namely, database change management, computer systems validation, randomization schedule generation, creation of analysis outputs, and creation and review of reports; scientific laboratory services; laboratory research services related to the efficacy of veterinary health products including parasitology efficacy studies and safety and metabolism studies for animal medicine; laboratory research services, namely, conducting safety and metabolism studies, pharmacokinetics studies, residue depletion studies and target animal safety testing in the field of veterinary health products; laboratory research services in the field of parasitology, namely, conducting efficacy studies on products for parasites including ticks, fleas, helminths, flies, mites, lice and haemoparasites; laboratory services, namely, specialized molecular assay development, animal genetic profiling, parentage and mutation screening, and genomic analysis of parasites, all for scientific research services; in vitro testing of veterinary health products on parasites, for scientific purposes by means of artificial membrane feeding assay, and glass vial contact assay; consultancy services and advice relating to all of the aforesaid