educational and training services, namely, online and in-person classes and workshops in the field of leadership training, decision making, interpersonal communications, negotiation strategies, conflict management, team management, teamwork, company culture, resilience, accountability and ownership, and diversity, equality and inclusion in the workplace for leaders and managers; educational services, namely, providing in-person, asynchronous online, and synchronous online instruction in the field of leadership training, decision making, interpersonal communications, negotiation strategies, conflict management, team management, teamwork, company culture, resilience, accountability and ownership, and diversity, equality and inclusion in the workplace for leaders and managers; providing a website featuring non-downloadable articles and videos in the field of leadership training, decision making, interpersonal communications, negotiation strategies, conflict management, team management, teamwork, company culture, resilience, accountability and ownership, and diversity, equality and inclusion in the workplace for leaders and managers