Arranging and conducting of training seminars and webinars on the development of listening skills as a vital leadership component within social service agencies, schools, churches, other nonprofit organizations and businesses; publication of books and texts on developing compassionate listening skills for personal growth and caring for others; publication of books and texts for business and other organizational leaders on developing intentional listening skills for more positive relationships with employee teams; production of podcast interviews on the importance of listening in fostering positive change and enriching lives; arranging and conducting of training seminars and webinars on developing compassionate listening skills for more meaningful personal and professional interactions with others