downloadable computer software for use in mobile phones, mobile computing and communication devices and network-connected devices and appliances, namely, software for maintaining device and network security, for dark-web scanning, for enabling parental control; downloadable computer software for use in mobile phones and mobile computing and communication devices for delivering advice and recommendations on the differences between certain smartphones, certain mobile computing and communication devices, and certain network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems which utilize the internet of things; downloadable computer software for use in mobile phones, and mobile computing and communication devices, namely, software for facilitating provision of in-person installation, repair and technical support services; computer application software for mobile phones and mobile computing and communication devices for managing outsourced customer service and business support services, namely, software for the automated scheduling of independent customer service and business support providers; interactive knowledge-management database for gathering and analyzing technical data and statistical information used to provide insights about software and hardware behavior and problems for mobile phones and mobile computing and communication devices, and to inform remedies to alleviate usage inefficiency for mobile phones and mobile computing and communication devices, either in downloadable format from a website or on computer-readable media; downloadable computer application software for mobile phones and mobile computing and communication devices for managing outsourced installation, maintenance, repair and technical support services, namely, software for the automated scheduling of independent installation, maintenance, repair and technical support for users of mobile phones, computers, mobile computing and communication devices, media players, video game consoles, and network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security and home automation systems which utilize the internet of things

business services, namely, matching consumers with independent providers of installation, repair and technical support services; administering the customer service programs of others in the retail, financial, and original equipment manufacturing fields; business services, namely, call tracking system services for customer service operations, service contracts and warranties, payments and actuarial data; outsourcing services for others, namely, providing call center personnel for customer service, marketing, and claims administration services; referring customers to service networks for repairs, maintenance, installation, and ordering of parts in connection with consumer electronic goods and household and commercial appliances; business services, namely, matching business owners and managers with independent providers of outsourced customer service and business support services; providing business data categorization, insights, analysis, and analytics in the field of customer support tickets and customer service inquiries

financing of purchases of household appliances; financing of network-connected household appliances in the internet of things

transport services, namely, delivery and removal of traditional household appliances and network-connected household appliances in the internet of things; delivery of IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things

providing training in the use of IT hardware and software, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; training services and live and on-line education classes, workshops, and seminars, all in the field of diversity and inclusion

software as a service (saas) services featuring software for diagnosing technical problems; providing temporary use of online non-downloadable computer software for managing outsourced customer service and business support services, and for scheduling of independent customer service and business support providers; providing temporary use of online non-downloadable computer software for managing outsourced installation, repair and technical support services, for scheduling of independent installation, repair and technical support providers, for providing support guides, for tracking data, and for transmitting photographs of products being supported; technology consultation in the field of cybersecurity and social media security; computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers and electronic devices