Platform as a service (PAAS) featuring computer software platforms which enable and allow management of voice over internet protocol (VOIP) systems and telecom services to integrate with business software; Software as a service (SaaS) services, featuring software used for configuring, managing, or routing telephony, voice over internet protocol (VOIP) systems with telecom services, web conferencing, between platforms; Providing temporary use of on-line non-downloadable software for enabling and managing multiple modes of communication by integrating voice over internet protocol (VOIP) telephony and business productivity software; Professional services in the field of software as a service (SAAS) and good and services in the field of call routing and telecommunications; Downloadable computer software in the nature of a mobile application for linking or routing telephony, voice over internet protocol (VOIP) systems and business productivity software. All of the foregoing specifically excluding website design and graphic design services and computer consultancy and computer programing services