Downloadable software for management of field service businesses that perform installation, maintenance, and repair of the goods and services of residential, commercial and industrial customers; downloadable computer software, namely, an electronic platform for viewing and customizing field service requests; downloadable software for the purpose of tracking and managing real-time calendar availability of field service technicians based on their location, skills, and available tools to enable online booking of field service contractor appointments; downloadable software that enables communication with customers via SMS and electronic means; computer hardware and software system for fleet tracking, namely, using GPS data for the purpose of tracking field service contractors responding to field service requests; computer software for providing tracking services and information concerning tracking of assets in transit, namely, vehicles, drivers, and cargo for business inventory purposes; downloadable computer application software for use by merchants for processing and managing payments, namely, credit card, debit card, bank credit card, smart card, and smart debit card transactions, via portable electronic devices; downloadable computer application software for use by merchants for the purposes of inventory tracking and planning; downloadable software for customer relationship management (CRM); computer software for tracking and recording communications of others in connection with scheduling appointments and fulfilling residential, commercial and industrial field service requests; computer software for managing payroll and financial reporting information in connection with field service contractors; computer accounting software for use in connection with residential, commercial and industrial installation, maintenance and repair field services, namely, for the purposes of contract bidding and job cost accounting; computer software for use in communication, transmission of data, and operational reporting; computer software for the purpose of providing human resource management tools; computer software for reviewing and completing configurable forms, namely, forms relating to the performance by field service technicians of residential, commercial and industrial installation, maintenance and repairs for others; computer software application for the administration of education courses and training programs for field service technicians in the fields of residential, commercial and industrial installation, maintenance and repair services; computer software for providing customer survey services

Online non-downloadable software featuring non-downloadable software for management of field service businesses that perform installation, maintenance, and repair of the goods and services of residential, commercial and industrial customers; downloadable computer software, namely, an electronic platform for viewing and customizing field service requests; downloadable software for the purpose of tracking and managing real-time calendar availability of field service technicians based on their location, skills, and available tools to enable online booking of field service contractor appointments; downloadable software that enables communication with customers via SMS and electronic means; computer hardware and software system for fleet tracking, namely, using GPS data for the purpose of tracking field service contractors responding to field service requests; computer software for providing tracking services and information concerning tracking of assets in transit, namely, vehicles, drivers, and cargo for business inventory purposes; downloadable computer application software for use by merchants for processing and managing payments, namely, credit card, debit card, bank credit card, smart card, and smart debit card transactions, via portable electronic devices; downloadable computer application software for use by merchants for the purposes of inventory tracking and planning; downloadable software for customer relationship management (CRM); computer software for tracking and recording communications of others in connection with scheduling appointments and fulfilling residential, commercial and industrial field service requests; computer software for managing payroll and financial reporting information in connection with field service contractors; computer accounting software for use in connection with residential, commercial and industrial installation, maintenance and repair field services, namely, for the purposes of contract bidding and job cost accounting; computer software for use in communication, transmission of data, and operational reporting; computer software for the purpose of providing human resource management tools; computer software for reviewing and completing configurable forms, namely, forms relating to the performance by field service technicians of residential, commercial and industrial installation, maintenance and repairs for others; computer software application for the administration of education courses and training programs for field service technicians in the fields of residential, commercial and industrial installation, maintenance and repair services; computer software for providing customer survey services