Providing on-line non-downloadable software for customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments, schedules, and contracts, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, tax management, payment processing, time tracking, workflow, communication with customers, sales and marketing performance analysis and reporting; consultation services in the fields of implementation and use of computer software systems for web-based customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments, schedules, and contracts, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, tax management, payment processing, time tracking, workflow, communication with customers, sales and marketing performance analysis and reporting; computer software diagnostic services for web-based customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments, schedules, and contracts, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, tax management, payment processing, time tracking, workflow, communication with customers, sales and marketing performance analysis and reporting; technical support services, namely, troubleshooting of computer software problems for web-based customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments, schedules, and contracts, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, tax management, payment processing, time tracking, workflow, communication with customers, sales and marketing performance analysis and reporting