Customer services, namely, responding to customers inquiries relating to software and cloud computing solutions; business assistance services, namely, assisting customers with inquiries relating to software and cloud computing solutions; advice and information about customer services and product management related to software and cloud computing solutions; providing business information relating to software and cloud computing solutions

Technical support services, namely, troubleshooting of computer software, network, and other informational technology problems; information technology (IT) consulting services; non-downloadable software; software as a service (SaaS); software as a service (SaaS), namely, providing contact center services for customers; software as a service (SaaS), namely, customer experience and contact management services related to cloud software; software as a service (SaaS); software as a service (SaaS), namely, providing technical support and customer contact and experience services related to information technology (IT) and cloud software and computing; providing temporary use of non-downloadable software for receiving and responding to customers inquiries relating to software and cloud computing solutions; providing temporary use of non-downloadable software for assisting customers with inquiries relating to software and cloud computing solutions; providing temporary use of non-downloadable software for providing advice and information to others about customer services and product management related to software and cloud computing solutions; providing temporary use of non-downloadable software for providing technical support services, namely, troubleshooting of computer software, network, and other informational technology problems; providing temporary use of non-downloadable software for providing information technology (IT) consulting services