Operation of telephone call centers for others; Management of telephone call centers for others; Customer relationship management; Outsource service provider in the field of customer relationship management; Business assistance services, namely, assisting companies with customer follow-up to improve customer outcomes and satisfaction through the use of telephone call centers; Making calls to the customers of others to set sales appointments for their sales teams; Making outbound service calls to the customers of others to set service appointments; Taking inbound calls for others in the fields of sales, service and reception; Make Customer Satisfaction calls for others