The mark consists of heads, portraits, busts of a young woman not in profile. Stylized women, including women depicted in caricature form, containing the colors of dark blue, light blue, black, dark green, light green, light yellow, orange and white. The woman is wearing a light blue shirt, a microphone headset and has a dark blue face and orange lips. There is a light yellow ring behind the woman as background. To the right of the design are the wordings "Cool Blue VA Virtual Medical Assistant" in dark blue, dark green and light green, all over a white background.