The mark consists of a shield shape with black, white and grey border lines around primarily red center with black border and the centered words starting at the top of the shield each on its own line, "RCP" then "ORIGINAL" the "ROOFCARE" then "PLAN" then a blue arcing banner containing the words "SERVICE LEVEL AGREEMENT" then a right leaning square with the letters NIR diagonally from top left to lower right, with the left side of the square blue and the right, red, and all words in capital white letters.