Software as a service (SaaS) services featuring software used to track, analyze and improve the performance and availability of applications, infrastructure and business services; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software for managing computer-based information systems for businesses; providing temporary use of non-downloadable software to others for information technology service automation; providing temporary use of non-downloadable software for workflow and business process automation; IT integration services; Software as a service (Saas) services featuring software for IT assessments and generating and tracking of assessment reports and recommendations; Software as a service (Saas) services featuring software for providing databases of industry-compliant technology standards; Software as a service (Saas) services featuring software for the creation and implementation of industry- compliant technology standards for businesses; Software as a service (Saas) services featuring software for reviewing, tracking and managing IT assets, projects, budgets, timelines and generating reports and recommendation regarding the same