Software as a service (SaaS) services, namely, hosting software for others for use in software application and software infrastructure performance and security monitoring, management, and analytics; collecting, processing, streaming, storing, searching, monitoring, and alerting on all telemetry data, including metrics, events, logs, and traces, collected from and about software, applications, containers, systems, servers, cloud services, websites, mobile applications, network devices, software code, and tools in the software development lifecycle; consulting and development services for managing, optimizing, diagnosing, monitoring, testing, tracking, troubleshooting, investigating and updating computer software, servers, systems, hardware,and mobile applications, websites for IT operations, IT application management, security, business analytics, and operational intelligence for businesses; troubleshooting in the nature of diagnosing problems with infrastructure being on premises or remote computer hardware and computer network hardware for businesses; testing of infrastructure being on premises or remote computer hardware and computer network hardware for businesses; customized software development services, including customized monitoring software, integrations, and data extraction, transformation, loading, exporting, aggregating, correlating, graphing, charting, reporting, and dashboarding; computer consulting services in the field of SaaS; computer consulting services in the fields of software as a service, namely, configuration, implementation and integration of SaaS services; computer software consulting; consulting services in the field of hosting computer software applications; consulting services in the design and implementation of computer-based information systems for businesses; consulting in the field of configuration management for computer software; and consulting services in the field of design, selection, implementation and use of computer software systems for others