providing assessments for leadership, health and wellness, professionalism, safety, and community relations within an organization, providing diagnostic services for agency personnel, tests for leadership, health and wellness, professionalism, safety, and community relations within an organization; diagnostic tools for leadership, health and wellness, professionalism, safety, and community relations within an organization; software for assessing agency fitness for a particular purpose, software for assessing leadership, health and wellness, professionalism, safety, and community relations within an organization; consultation services for brand protection; consultation services for assessments of internal agency health or fitness for a particular purpose; providing tools for identifying and addressing agency deficiencies related to branding, personnel, management, health and wellness, leadership, professionalism, safety, and community relations; analyzing and monitoring an agency or organization's social media presence