educational services, providing training and customized systems design to avoid conflict or to provide early dispute resolution; providing skills training by the development of systems to manage conflicts when they arise; providing training in negotiation principles and provide process expertise to manage conflict; providing training in communication skills and how best to prepare for and engage in difficult conversations so as to avoid conflict or to resolve conflict early; building early dispute resolution processes for organizations; training and systems design to facilitate early dispute resolution; ongoing training and ongoing customization of systems design to avoid conflict or to provide early dispute resolution; customized assessment and systems designs involving stakeholder engagement and providing training in deal-making to avoid conflict or to provide early dispute resolution; and providing training and customized systems design to build a culture equipped and oriented to manage conflict at the lowest level; providing comprehensive assessments of organizational dynamics and culture to provide customized training and customized systems design for early dispute management and resolution; educational services, providing training and customized systems design in how to conduct and lead early dispute resolution, facilitation and mediation services

consultation services in managing conflicts and resolving disputes early through the use of skills training and the development of systems to manage conflicts when they arise; consultation services in managing conflicts and resolving disputes early through the use of training and customized systems design to build a culture equipped and oriented to manage conflict; consultation services in managing conflicts and resolving disputes early through the use of comprehensive assessments of organizational dynamics and culture to provide customized training and customized systems design for early dispute management, facilitation, mediation and resolution; process design of conflict prevention, conflict management, conflict resolution and conflict settlement methods, strategies, and plans that are comprised of claims analysis, investigation, and claims management provided as a package or provided individually; consultation services in managing conflicts and resolving disputes early and comprised of arbitration, mediation, claims analysis, investigation, claims management and process design provided as a package or provided individually; early dispute resolution, facilitation and mediation services