Providing on-line non-downloadable software for capturing, and automating the identification and processing of, inbound, outbound, and interoffice mail and related business documents; Providing temporary use of on-line non-downloadable software for capturing, and automating the identification and processing of, inbound, outbound, and interoffice mail and related business documents; Providing temporary use of on-line non-downloadable cloud-based software for capturing, and automating the identification and processing of, inbound, outbound, and interoffice mail and related business documents; Software as a service (SAAS) services featuring software for capturing, and automating the identification and processing of, inbound, outbound, and interoffice mail and related business documents; Software as a service (SAAS) services featuring software using artificial intelligence for capturing, and automating the identification and processing of, inbound, outbound, and interoffice mail and related business documents