Technical support, namely, maintaining, upgrading and repairing of communications networks, information technology systems, and IP telephony and storage systems

Managed IT services; managed infrastructure services, in the nature of, computer infrastructure monitoring and response, management of network connectivity and security, managed GxP systems, and management of routine operating system, patching of third-party software, and providing reports on performance of hardware and network infrastructure; IT asset procurement, inventory, and configuration services; help desk services; strategic consultation services in relation to information technology; technical support, namely, monitoring of networks, information technology systems, and storage systems; technical support services, namely, troubleshooting of networks, information technology systems, and storage systems; computer services, namely, remote and on-site management of networks, information technology systems, and storage systems; management of computer software related to scientific laboratories and workstations, manufacturing systems, and applications and systems used in clinical trials; computer project management services