Educational services, namely, providing providing live workshops, in-service training, online courses, and test administration in the fields of clinical assessment, care planning, and use of minimum data sets (MDS) in long-term care facilities to assess and monitor patient health and well-being in accordance with federal guidelines; and accurate and effective use of the Residential Assessment Instrument (RAI) in skilled nursing facilities to help such facilities receive proper reimbursement for patient care, improve the quality of care, increase survey compliance and decrease potential liability