Outsource service provider in the field of customer relationship management; customer service management for others; sales support management services; management of inquiries from internal teams and departments; management of communications with potential sales leads; outsource service provider in the fields of human resources (HR) management, information technology (IT) management, legal operations management, engineering project administration, and financial operations management

Software as a service for use in outsourcing customer service and providing automated connections to customer service representatives; providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing customer data and customer interactions; software as a service for use in assigning, managing, and reporting customer service ticketing; providing temporary use of on-line non-downloadable software for use in managing customer relationships, customer service, customer engagement, and helpdesk functionality; online non-downloadable software for use in the fields of human resources (HR) management, information technology (IT) management, legal operations management, engineering project administration, and financial operations management