Education services, namely, providing on-line virtual coaching and mentoring of educators and courses in the field of non-traditional teacher certification. Users accessing the Engage platform can access and view (and, in many cases, download) a vast library of professional development resources; upload, tag, and annotate videos and artifacts; upload and use rubrics with tagging and annotating videos and artifacts; assign and schedule videoconferences; create learning groups, view profiles of the group members, share resources with group members, chat with group members, and assign activities and tasks and track their progress; and assign and submit performance tasks for scoring