The mark consists of a stylized map of the world, upon which appears the stylized words OFFICE OF THE CITIZENSHIP AND IMMIGRATION SERVICES OMBUDSMAN, and beneath that, in smaller stylized text, the words WORKING TO IMPROVE THE IMMIGRATION BENEFITS PROCESS. Beneath these words appears a design of the silhouette of the Statue of Liberty holding hands with a chain of fifteen silhouetted, stylized individuals. Four lines form a stylized sash on the silhouette of the Statue of Liberty and underline the chain of fifteen silhouettes. Next to the chain of fifteen silhouettes appears a circular logo consisting of five concentric circles, the first of which consists of narrow band, the second of which consists of a wide band, the third and fourth of which consist of narrow bands, and the fifth and interior of which consists of a solid circle. The words U.S. DEPARTMENT OF appear on the top of the second concentric circle, and the words HOMELAND SECURITY appear on the bottom of the second concentric circle. The interior concentric circle depicts a graphically styled American eagle. The eagle's wings stretch into the second concentric circle. The eagle's talon on the left holds an olive branch with 13 leaves and 13 seeds while the eagle's talon on the right grasps arrows. Centered on the eagle's breast is a shield divided into three sections. The top section is a sky with stars, the bottom left section contains a cloud, the bottom right section contains four wave shapes separated by lines.