Downloadable computer software as well as cloud computing software for the development of custom applications, implementation, integration, testing, deployment and management; Downloadable computer software platform as well as cloud computing software platform for creating software applications for case management, business process management, workflow management, event management, business rule management used for automated management, analysis, and execution of business processes, modernization and optimization of business processes and business operations, enabling collaboration with end users and existing back office systems, enabling end to end process integration across organizational units and systems; downloadable computer software as well as cloud computing software for business process improvements through visual process design, rapid prototyping and an agile development platform; Downloadable computer software as well as cloud computing software for developing and creating new software applications; Downloadable computer software as well as cloud computing software for use in providing multiple user access to a global computer information network; Downloadable computer software as well as cloud computing software for achieving a digital personalized portal environment that allows companies to extend a portion of their processes, systems and data to customers, employees or business partners via an agile development platform; Downloadable computer software as well as cloud computing software to connect multiple data stores such as databases, file systems, legacy systems and web services; Electronic internet publications in the nature of manuals, brochures, individual user instructions, leaflets

Technological consultancy services in the fields of computer software, computer hardware and computer networks; creation, design and development of computer software; programming services; Design, development, deployment, implementation, analysis, integration and management of computer software for others; installation, modification, maintenance and repair of computer software; Customization and configuration of computer software; configuration of computer hardware using software; Consulting services related to virtual information technology infrastructure, electronic data storage and computer networking applications; Managed information technology services and operations for others, namely, management of virtual infrastructure, consultancy related to computer networking applications and electronic data storage services; Service provider, namely, hosting, managing, and updating computer software for others; Providing temporary use of non-downloadable computer software for shipment processing over computer networks, intranets and the internet; Leasing and rental of computer software; Technical support services to customers through ticketing systems and phone line support, namely, troubleshooting in the nature of diagnosing computer software problems; Computer hardware and software support services to optimally assist partners and clients in modelling, configuring, selling, monitoring, and maintaining software applications built on a software platform; Computer information services, namely, providing information concerning the development of custom applications; Database creating, reading, updating and deletion services; Consultation services for developing computer software for customers, databases and applications; Quality control for others relating to computer software; Maintenance of computer software; Application service provider services featuring software for integration of third party data and functionality into a consistent composite application; Providing online, on-site and self service trainings to optimally assist partners and clients in modelling, configuring, selling, monitoring, and maintaining software applications built on a software platform