Design, development, set up and maintenance of computer hardware and software including messaging and telecommunications software; Platform as a service (PaaS) featuring communications and messaging software; Software as a service (SaaS) featuring communications and messaging software; communication services using message service software; consulting and research services in the field of information and telecommunications technology; Software as a service (SaaS) featuring computer chatbot software for simulating conversations; Software as a service (SaaS) featuring software for use in machine learning and natural language understanding applications; Software as a service (SaaS) featuring software for use in automated information response; Software as a service (SaaS) featuring software for the provision of information and training; Software as a service (SaaS) featuring software for providing information and training using message service software and machine learning; Software as a service (SaaS) featuring software for compiling, indexing, managing and creating a searchable database of information and contacts; Software as a service (SaaS) featuring software for identifying and categorizing online subscriptions