Software as a service (SAAS) services featuring computer operating and data analysis software for chromatography and spectrometry instruments; software as a service (SAAS) services for collecting, analyzing, storing, and reporting data in chromatography and mass spectrometry applications; software as a service (SAAS) services for collecting, analyzing, storing, and reporting data for scientific analysis; software as a service (SAAS) services for laboratory informatics; software as a service (SAAS) services for managing laboratory workflow, namely, software for controlling and organizing laboratory testing, laboratory test results, laboratory staff utilization, and reagent and sample inventories; software as a service (SAAS) services for validating processes in chromatography and mass spectrometry laboratories; software as a service (SAAS) services for facilitating laboratory compliance with government regulation; software as a service (SAAS) services for laboratory analytical method development, testing, and validation management, namely, for creating, testing, and validating methods for using analytical instruments for laboratory use; software as a service (SAAS) services used to collect, organize, analyze, and manage data from analytical equipment in the chemical, pharmaceutical, life sciences, environmental, clinical diagnostic, food science and safety, and forensic toxicology fields; software as a service (SAAS) services for validating processes in a chromatography and mass spectrometry laboratories; software as a service (SAAS) services for purification of samples in chromatography and spectrometry applications; software as a service (SAAS) services for automating chromatography and mass spectrometry operations; software as a service (SAAS) services for laboratory and sample management; software as a service (SAAS) services for updating and maintenance of laboratory instrument and laboratory management computer software; updating and maintenance of computer software; services for maintenance of computer software; technical support services, namely, troubleshooting of laboratory computer software problems; technical support services, namely, operational qualification services for scientific analytical apparatus and instruments, specifically, technical verification and validation of laboratory instruments in the chemical, pharmaceutical, life sciences, environmental, clinical diagnostic, food science and safety, and forensic toxicology fields; providing technical advice relating to use, operation, and function of computerized scientific analytical apparatus and instruments