Arranging and conducting of educational seminars call-center operations call center management for businesses, and software platforms for call-center operations call center management for businesses; Education services, namely, providing career re-training meet ups, classes, seminars, workshops, conventions in the fields of all-center operations call center management for businesses, and software platforms for call-center operations call center management for businesses; Education services, namely, providing on-line meet ups, classes, seminars, workshops, conventions in the field of call-center operations call center management for businesses, and software platforms for callcenter operations call center management for businesses; Organizing and conducting of seminars in the field of call-center operations call center management for businesses, and software platforms for callcenter operations call center management for businesses; Providing a website featuring blogs and non-downloadable publications in the nature of articles, video streams, interactive streaming audiovisual sessions in the field(s) of call-center operations call center management for businesses, and software platforms for call-center operations call center management for businesses