Downloadable software; computer software platforms, downloadable; computer hardware and software for cloud computing; artificial intelligence and machine learning software; software for cognitive computing and data-driven analytics; machine learning software used in computer predictive analytics programs; software for the analysis of business data; downloadable computer software for remote monitoring and analysis; downloadable customer analytics software for providing actionable AI-ML and data-driven insights to deliver hyper personalized customer experiences at the right time over customers' preferred channels; computer software for use in customer relationship management (CRM); downloadable computer software using artificial intelligence for data analysis; computer software for analysing customers behaviour to help business to provide personalised customer experience to its end users in business, products and services, like retail, marketing, banking, insurance and communication

Computerized database management; compilation and systematization of data into computer databases; commercial data analysis; computer file management; updating and maintenance of data in computer databases; data processing services; automated data processing; providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions; electronic data processing services; advisory services for business management; customer service management; customer relationship management; assistance, advisory services and consultancy with respect to business planning, business analysis, business management, business organization, marketing and customer analysis; electronic data processing consultancy; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes

Design and development of computer hardware and software; development of computer platforms; computer services, namely, computer programming, computer software development, and computer systems analysis; software as a service (SAAS) featuring software for machine learning; computer services for securing computer data technical data analysis services; design of computer hardware and software for commercial analysis and reporting; providing temporary use of non-downloadable computer software for business; cloud-hosted data protection services; research, design and development services relating to software application solutions; providing on-line non-downloadable software for use in customer relationship management; providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights to deliver hyper personalized customer experiences at the right time over customers' preferred channels; providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks; providing temporary use of on-line non-downloadable cloud computing software for analysing customers behaviour to help business to provide personalised customer experience to its end users in business, products and services, like retail, marketing, banking, insurance and communication