Consulting services in the field of software as a service, SAAS; Consulting services in the field of office and workplace automation; Software as a service, SAAS, services featuring software for businesses to grow revenues, reduce costs, gain ef?ciencies and improve engagements with state-of-the-art automation and communication systems; Platform as a service, PAAS, featuring computer software platforms for business productivity and process automation, event planning and coordination, records and data management, field technician workflow, job tracing, data capture, on-demand communications, productively monitoring, managing customer engagement and enhancing customer experience, inter-department communications and customer and user communications; Software as a service, SAAS, services and Platform as a service, PAAS, services featuring artificial intelligence and natural language processing and software solutions for media communications, insurance, healthcare services, human resources and recruitment, city communications, service and field desk operations and automation, banking and financial services, pest control services, equipment installation and maintenance, business accounting services, sales and service, and automotive sales and service; Design and development of computer software for use in media communications, insurance, healthcare services, human resources and recruitment, city communications, service and field desk operations and automation, banking and financial services, pest control services, equipment installation and maintenance, business accounting services, sales and service, and automotive sales and service; Updating and maintaining cloud-based computer software through on-line updates, enhancements and patches; Providing temporary use of non-downloadable cloud-based software for business productivity and process automation, event planning and coordination, records and data management, field technician workflow, job tracing, data capture, on-demand communications, productively monitoring, managing customer engagement and enhancing customer experience, inter-department communications and customer communications; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence and natural language processing for business productivity and process automation, event planning and coordination, records and data management, field technician workflow, job tracing, data capture, on-demand communications, productively monitoring, managing customer engagement and enhancing customer experience, inter-department communications and customer communications; Technology consultation in the field of artificial intelligence, AI, software customization and natural language processing; Software porting; Data automation and collection service using proprietary software to evaluate, analyze and collect service data; Intelligent natural language understanding services using cloud-based software technology; Computer programming services for customers that enables the customer's digital devices to process natural language queries from end users