business analysis services; providing business support services in the form of a call center and online chat; business insight services; providing business analytic services

software as a Services (SaaS) in the field of customer service; technology services in the field of artificial intelligence; technology services in the field of machine learning, Natural Language Processing (NLP), Natural Language Understanding (NLU); computer technology support services, namely, services desk, help desk services, and online chat services; providing temporary use of online non-downloadable computer chatbot software for intelligence for replying to questions from customers in the field of customer service; Software as a service (SAAS) services featuring software for optimizing, analyzing, segmenting, hosting and transmitting electronic data, messages and images; software as a service (SAAS) services featuring software for digital and social media marketing; software as a service (SAAS) services featuring software for analyzing and improving digital advertising, digital communications and content, and social media engagement; providing non-downloadable on-line computer software for push, in-app and web notifications, multi-channel and text messaging, and email; application service provider featuring application programming interface (API) software and software development kits (SDK) that collect and compile business intelligence, marketing and advertising data for text messaging, email, data analytics, and push, in-app and web notifications; workflow automation services; technology services in the field of the customer experience industry