Platform as a service (PaaS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; cloud computing services, namely, cloud computing featuring software for use in developing, configuring, customizing and deploying software applications, managing business processes, and managing computer-based information systems; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; consulting services in the fields of information technology; computer software consultancy, namely, consulting services in the field of software development; consulting services in the field of software implementation; providing information in the field of information technology; computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer project management services for business processes; information technology consulting services, namely, information technology integration services; providing information on computer technology and programming via a web site