Business and enterprise analysis, namely, providing external assessments that identify both an organization's strengths and opportunities to continuously improve; providing of in person and web-based services that assess an organization's progress towards performance excellence and prioritize the most beneficial next steps for organizational improvement; administration of a Baldrige based awards and recognition program recognizing delivery of ever-improving value to customers and stakeholders, continuous improvement of overall organizational effectiveness and capabilities, and fostering a culture of organizational and personal learning; administration of recognition services to acknowledge communities that have committed and are committing time, energy, and resources for the long-term benefit and improvement of the community; business services in the nature of helping communities develop, grow, and sustainably prosper; sponsoring events for individuals and organizations to learn and share good practices and meet others who are interested in enhancing their own knowledge and improving their organizations through the application of the Baldrige Excellence Framework

Business and enterprise education, training and coaching services in the Baldrige Excellence Framework for business and nonprofit organizations; personal education, training and coaching services in the Baldrige Excellence Framework leadership development program