providing temporary use of on-line non-downloadable software for companies to store, manage, track, analyze, and visualize data and information relating to the behavior, engagement, preferences and demographics of a company's own users; software as a service (SaaS) services featuring software for use in storing, managing, tracking, analyzing, and visualizing a company's user data and information; providing on-line non-downloadable internet technology service software for managing, visualizing, and analyzing customer feedback, customer opinions, online customer behavior, and customer preferences; providing temporary use of on-line non-downloadable software in the fields of community relationship management and community engagement; software as a services (SaaS) services featuring software for community relationship management and community engagement; design, development, and customization of computer software in the fields of community relationship management and community engagement