Business information services, namely, collecting, analyzing, and reporting market experience and market research information on consumer and non-buyer preferences regarding brand, product, destination and service provider, as captured through online surveys and through online social networking and review sites; market research services and market research consulting services in the field of assessment and measurement of consumer and non-buyer responses and experiences, as captured through internet-based feedback and reporting systems and consumer panels, and the measurement and enhancement of owner and competitor brand equity; marketing research consulting and marketing research services in the field of measurement and analysis of consumer and non-buyer responses and experiences collected through an internet-based system which allows consumers to complete a survey; market research services involving the measurement of consumer and non-buyer responses and experiences, as captured through interactive voice responses, video feedback provided via web or mobile survey, computer-assisted telephone interviews, matrix barcodes, text messages, mobile device browsers, or in-store interactive kiosks which allow consumers to complete a survey; statistical evaluations of marketing data, namely, statistical modeling of market data based on key determinants of consumer experiences

Providing temporary use of non-downloadable computer software accessed via the Internet in the field of business, academic and market research, analysis, surveys, customer experience, experience management, employee perception, customer purchasing behavior, and competitive intelligence; providing software as a service (SAAS) services, accessed via the Internet and offline featuring software for data feedback, data evaluation, and research surveys, data collection, data integration, data management, data analysis, and generating reports for use in consulting with respect thereto; Providing software as a service (SAAS) services featuring software for use in conducting academic research, market research, market development and market growth, consumer research and customer satisfaction surveys; software as a service (SAAS) services featuring software for providing analysis for survey data, employee feedback, and customer feedback