business management services, namely, customer relationship management services and sales support management services

providing temporary use of a non-downloadable web application for the facilitation of meaningful and quantifiable communication, acquired insights, workflows, data and analysis between multiple departments, functions or teams within a company; providing temporary use of on-line non-downloadable software that enables customers to store, manage, track, analyze, rank and report data in the field of sales, customer information, and product development; software as a service (SaaS) services featuring software for managing sales and pre-sales workflows, communications, leads and inquiries, accounts and opportunities, insights, data and analyses, customer relationship information and requirements, sales strategies, and sales projections; providing temporary use of non-downloadable software for managing, tracking, analyzing, and reporting of data and communications in the presales, sales engineering, and sales fields; software as a service that employs artificial intelligence and machine learning technology to forecast and improve the likelihood of deal closure; software as a service that employs artificial intelligence and machine learning technology to identify and quantify product feedback