teaching and training in business, industry and information technology

technical support, namely, monitoring technological functions of computer network systems; technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; design, installation, maintenance, update of computer software, integrated circuits, telecommunications software and computer networks for others; planning, development and monitoring of electronic communications networks; management of united communication (UC) networks; technical support services, namely, migration of datacenter, server and database applications; data migration services; providing software for quality assurance services in the field of contact center platforms; computer systems analysis; testing, analysis, and evaluation of unified communications (UC) and collaboration platforms to assure compliance with industry standards; design, development and delivering of computer software that provides critical monitoring, diagnostics, reporting and testing capabilities for cloud, on-premise, and hybrid networks; monitoring of computer systems by remote access to ensure proper functioning