Downloadable computer application software for service contractors, namely, software for business management software that connects employees within their organization for effective work flows. Software as a service (SAAS) featuring an electronic platform for managing customer requests, job tickets, scheduling, pricing (including price guides), job estimates (proposals), invoicing, electronic work authorization and payments. Secure access via online login for company employees like service technicians, managers and office staff. A mobile software application is available to connect employees who work in the field and to provide them access to certain functions available such as customer requests, job tickets, time tracking, pricing (including price guides), job estimates (proposals), invoicing, electronic work authorization and payments. An online software platform that manages customer requests via electronic service orders, scheduling, routing, GPS, maintenance tracking and communication with customers via SMS and electronic messaging. Electronic presentations, forms and checklists are generated for data transmission and can be downloaded or completed electronically. Software that securely captures electronic signatures, authorizations and payment data via secure web pages distributed via SMS or other electronic means like email. Software for creating and presenting one or more pricing proposal to customer for the company's goods or services; invoice generation and revenue tracking for goods and services sold. Software to store customer personal identifiable information (PII) for the purpose of fulfilling customer requests for service, remaining in contact with the customer and to identify service history and customer types like initial vs. repeat customers. Software for use in transmission of data like capturing customer information, job requests, order details, communications, surveys, checklists, forms, presentations and the electronic storage of all information, communications and data for operational reporting