Computer hardware; computer software; computer software for cloud computing; computer software for virtualization; computer software for managing and deploying virtual machines on a cloud computing platform; computer software for use in cloud infrastructure management and automation; computer software for running cloud computing-based applications; software platforms for cloud computing networks and applications; computer software that provides access to scalable cloud-based computing resources and data storage; computer software to monitor cloud and application performance; computer software for recording, reporting, analyzing and generating occurrences/events alerts; computer software for collecting, editing, modifying, organizing, synchronizing, integrating, monitoring, transmitting, storing and sharing data and information; computer software for streaming data, desktop (desktop) and applications; computer software for backup, recovery and archiving of data; computer software for data transfer and migration; computer software for data protection and data security; computer software for data archiving; database management software; software to create, configure, provision and scale databases; computer software for storing, retrieving, caching, extracting, formatting, structuring, systematizing, organizing, indexing, processing, querying, analyzing, replicating and controlling access to data; computer software for recording changes within a database; computer software to improve database performance; computer software for configuring, provisioning, and scaling data caching for databases; computer software for managing and automating computer networks; computer software for monitoring computer network access and activity; computer user authentication software; encryption software; computer software for monitoring, tracking, recording, analyzing, auditing, and reporting in the area of regulatory compliance and information security; computer software for monitoring, tracking, recording and analyzing computer network occurrences/events, user activity, changes in resource activity and security statistics; computer network security software; network threat detection software; network access management and monitoring software; computer search tool software; computer software for searching databases; computer software for creating searchable databases of information and data; business intelligence software; computer software that provides integrated real-time business management intelligence by combining information from multiple databases; business analytics software to collect and analyze data to facilitate business decision making; computer software for use in data analysis (big data); computer software that automates the processing of unstructured, semi-structured and structured information and data stored on computer networks and the internet; e-commerce computer software to enable users to conduct electronic business transactions over a global computer network; computer software for operating and managing call centers and contact centers; computer software platform to provide customer service and customer support; computer software for speech, facial and optical character recognition; computer software for converting text to speech; computer software for image analysis, identification, processing, conversion, cultivation, resizing and enhancement; computer software for streaming video and for high-speed formatting and processing of streaming audio and video; computer software for deploying live and on-demand video content; computer software for dynamic provisioning and scaling of video processing, delivery and storage services; computer software used to process, convert, transcode, encode, decode, encrypt, decrypt, distribute and manipulate digital video, image and audio files; computer software for inserting and removing advertisements and other content in video streams; computer software for digital rights management; computer software for time-shifted television display; game software; game engine software; computer software for managing, connecting and operating electronic internet of things(iot) devices; computer software to enable electronic devices to operate and communicate locally while retaining the benefits of analytics and top-notch services in the cloud; computer software development tools; software development kits (sdk); computer software for application development, testing, deployment and management; computer software to manage software development projects and teams