Platform as a service (PaaS) and software as a service (SaaS) featuring: intake reporting process flow of workplace injury incidents for worker's compensation, triage process flow for nurse triage of workplace injury incidents, proprietary triage guidelines, algorithms, and recommendations of care for workplace injuries, configurable report distribution engine, distribution via email, API, SMS, platform administration dashboard for system management including manage guidelines, system questions, facility services, add/edit users, user roles, customize system questions, setup configuration, hierarchy/location detail management, contact management, facility management, API integration with contact center call management platform, API integrations with risk/claims management platforms; a progressive web application (PWA) featuring intake, triage and reporting system for workers compensation claims, access to employee assistance programs and wellness, health, and safety benefits and tools, telephonic evaluations of industrial injuries and recommendations based thereon, COVID symptom checker, receiving alerts, notifications, and reminders to employees, reporting attendance or absence, workplace hazards and information technology issues, searching for medical providers and scheduling in-person and telehealth appointments, viewing shift calendars, FMLA, holidays, company events, HR documents, and payslips, access to safety and occupational training