Consulting in the field of configuration management for computer hardware and software; Consulting in the field of information technology; Consulting services in the field of software as a service (SAAS); Platform as a service (PAAS) featuring computer software platforms for business analytics and database management in the fields of ecommerce and digital media delivery; Providing temporary use of non-downloadable cloud-based software for use in business analytics and database management in the fields of social media, marketing, merchandising, customer service, website performance, search engine optimization, financial services, communication, mobile technology, consumer goods, retail, loyalty programs, manufacturing and insurance; Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; Consulting services in the field of cloud computing; Technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems