Downloadable computer software for use in customer relationship management; Downloadable computer software for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Downloadable computer software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Downloadable computer software for use in management of sales contacts databases, aggregating of customer data, and tracking and recording of telephone calls; Downloadable computer software for planning, scheduling and management of customer meetings, task management, and project management; Downloadable computer software for management of secured access to customer relationship management software systems; Downloadable computer software for sales automation; Downloadable computer software for omni-channel sequences and cadences across email, calls, social tasks; Downloadable computer software for management, tracking and forecasting of revenue and sales performance; Downloadable computer software for creation of sales reports and tracking and displaying quantitative and visual revenue and sales information; Downloadable computer software for integration of sales databases